The Joint Commission

The Joint Commission

Survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization. Blanchfield Army Community Hospital is periodically surveyed by The Joint Commission (TJC); the last survey took place in September 2016. Surveys are unannounced.

Anyone believing that he or she has pertinent and valid information about quality of care and/or the safety of the environment in which it is provided at Blanchfield may contact the TJC with these concerns at the following address, fax or email:

Report a Patient Safety Concern or Event

Do you have a patient safety event or concern about a health care organization?

How to submit a new concern or update an existing incident.


Submit a Concern/Event Online (preferred method)


Submit a Concern/Event by Fax or Mail

***Please note, the online submission method is preferred as it allows a more timely receipt of, and response to, your incident.

Consider using this form template and/or follow these helpful instructions for what to include if submitting by fax or mail.

  • Fax: 630-792-5636


  • Mail: Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oakbrook Terrace, IL 60181

What happens to your incident?
  • We check for other patient safety events about the organization.

  • We may write to the organization about your concern.

  • Sometimes, we visit the organization to see if there is a problem in meeting the requirements that deal with your concern.

  • We will not share your name with the organization unless you say it is OK

What can you do about concerns that The Joint Commission cannot help with?
  • You may want to talk to the organization about your concern.

  • Your state’s department of health may be able to help.

Contact Information 
Phone: 800-994-6610
The Joint Commission
Report a Patient Safety Concern:
Report a Patient Safety Concern

One Renaissance Blvd.
Oakbrook Terrace, IL 60181