Patient Welcome Guide
The Patient Welcome Guide will help you navigate through medical services offered at Blanchfield Army Community Hospital and all the medical department facilities extended beyond the hospital building within the Fort Campbell community and also within the Community Based Medical Home, next to Tennova Healthcare.
We know that transitioning to a new location can be stressful, but we want your transition of care to be seamless. We are confident that the Blanchfield Army Community Hospital staff will treat you with kindness, dignity, and respect. We welcome feedback on your experience to ensure we are no only meeting, but also exceeding your expectations. While in our facilities, if you would like to speak to someone directly about your visit, please ask for the clinic leadership or speak to one of our Patient Advocates, located within the hospital. In addition, you can provide feedback through our Joint Outpatient Experience Survey (JOES) or the TRICARE Inpatient Satisfaction Survey (TRISS), which will come through the mail or email in the weeks following your visit. All of these avenues for patient feedback are critically important to the hospital leadership and provide opportunities for sustaining or improving our processes.
Welcome to Fort Campbell and the Blanchfield Army Community Hospital team! We look forward to serving you!