Main Outpatient Pharmacy
650 Joel Drive
Building B, First Floor
270-798-8075/8076, Option 2
Monday through Wednesday, Friday, 8 a.m. to 3 p.m., Thursday 9 a.m. to 3 p.m., seating areas open 30 minutes before pharmacy services begin.
The Main Outpatient Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers.
Town Center Pharmacy
Building 98, Michigan Ave. (Adjacent to Military Clothing and Sales)
(270) 798-8075/8076, Option 3
Monday through Wednesday, Friday, 8 a.m. to 6 p.m., Thursday 9 a.m. to 6 p.m., seating area opens 30 minutes before pharmacy services begin Monday through Friday.
Saturday, 8 a.m. to 4 p.m.
During Days of No Scheduled Activity (DONSA) the Town Center Pharmacy is open 8 a.m. to 5 p.m.
The Town Center Pharmacy is a full-service pharmacy for new prescriptions from military or civilian providers. It is also the pickup location for all refill requests.
NOTE: To ensure all prescriptions may be filled, the last ticket will be given 15 minutes prior to closing.
Building 5979 Desert Storm Ave
(270) 412-PILL (7455)
Monday through Friday, 7 a.m. to 3 p.m. Closed on weekends, DONSAs and holidays.
The LaPointe Pharmacy fills prescriptions for active duty Soldiers. Any formulary medication not stocked at the LaPointe Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.
Building 7973 Thunder Blvd., near Gate 10
Monday through Friday, 7 a.m. to 4 p.m. Closed on weekends, DONSAs and holidays.
The Byrd Pharmacy is a full service pharmacy that fills new prescriptions for enrolled beneficiaries only. Any formulary medication not stocked at the Byrd Pharmacy can be obtained at the BACH Main Pharmacy or Town Center Pharmacy.
New Prescriptions from Network Providers:
Pharmacies at Fort Campbell now accept electronic prescriptions from civilian providers, eliminating the need for hand-carried or faxed prescriptions and reducing wait times for those picking up medicine. E-prescribing allows civilian providers to send prescriptions to pharmacies safely, efficiently and securely. TRICARE beneficiaries who want their prescriptions sent electronically just need to let their provider know they can now find Fort Campbell pharmacies in the e-prescribing database. When patients pick up their prescriptions, they should let the staff know their prescription was sent electronically.
Military pharmacies will not be able to accept electronic prescriptions for controlled substances. Beneficiaries will still need a handwritten prescription for those medications. Ask your doctor today to send your prescriptions electronically to our electronic pharmacy at DoD Fort Campbell ePhcy 98 Michigan Ave. FT. Campbell, Ky 42223. To learn more about TRICARE’s pharmacy benefits, www.tricare.mil/pharmacy.
Refill Prescription Options:
For your convenience, BACH offers three ways to refill prescriptions. All refills may be picked up at the Town Center Pharmacy.
1. Phone: Please call the automated Prescription Refill Line at (270) 798-DRUG (3784). Refill requests will be filled and ready to be picked up three working days later at the Town Center Pharmacy.
Step 1: Select the site where you want to pick up your prescriptions; Select 1 for the Town Center Pharmacy or Select 2 for the Byrd Pharmacy (Byrd Pharmacy is only available to Byrd assigned patients).
Step 2: Select 1 for refill.
Step 3: Enter the last four digits of your sponsor’s social security number followed by the # key.
Step 4: Enter the numeric portion only of your prescription number (found in the upper left-hand corner of the prescription label) followed by the # key.
Step 5: Listen to the message verifying when the prescription will be ready. If you do not hear this portion of the recording, your attempt to refill this prescription by phone was unsuccessful and you will need to start at step one (1) again.
Step 6: Visit the pharmacy you selected during normal duty hours. The patient’s ID card will need to be presented.
2. Mail: Prescription refill request cards are available at all BACH Pharmacy windows. For your convenience, the mail-in card has a space for patients to designate their preferred pickup date.
3. Online: Requests may be submitted using TRICARE Online at www.TRICAREonline.com.
Step 2: Log in with your DoD CAC card or MyPay credentials. If you do not have a DS log on credentials, then click register.
Step 3: Click Rx Refill option on the TOL homepage or top navigation bar to request one or more refills.
Step 4: Confirm your primary military treatment facility or select a different MTF from the drop-down box.
Step 5: Select your prescription(s) to refill. Choose a pharmacy pick up location and submit your refill request.
Step 6: Request refill for your Family members by selecting the request refill by number option. Enter up to six Rx numbers, choose pharmacy pick up location. Submit your refill request.
NOTE: The patient does not need to be present to pick up a prescription. However, their designee needs to bring the patient’s military identification card or a copy (front and back) to verify eligibility. Refills that have not been picked up within 10 days will be restocked and a new request must be submitted.
Over the Counter Medication Program
WHAT IS SELF CARE?
Self care is about becoming an active participant in your own health care so you can recognize and take care of the small problems before they become big.
It is about learning what you can do to take care of yourself and when you need to see a doctor.
HOW DO I ENROLL?
Take the training below (BACH OTC Meds Training) and understand the Take Care of Yourself guidelines to receive your Over-the-Counter medication card.
WHAT MEDICATIONS ARE PROVIDED?
Fever and pain reducers, cold and allergy agents, skin preparations, antifungal products and stomach discomfort medications can be requested through the Over-the-Counter program. Patients can request up to four medications per family every two weeks at their assigned pharmacy.
GET YOUR OTC CARD TODAY!
Family Self Care and Over-The-Counter (OTC) Medications Program allows TRICARE beneficiaries to pick-up nonprescription medications and products from BACH Pharmacies without a doctor's prescription. The beneficiary must hold an OTC self-care card which may be obtained after completing the BACH OTC Meds Training